New OpenCATS needs to be Customisable
customisable - full ability to manipulate/add custom fields
AdminRussH (Da Boss, OpenCATS) commented
Perhaps this is both a short-term and long-term requirement.
Short-term - ensure that the method for extending OpenCATS is well-known, as it is quite simple to create a new tab with additional features.
Long-Term- additional flexibility, custom features, exposed API's
Agreed. But Cognizio's CATS is relatively customizable. Are you thinking about re-writing the whole app from scratch?